DIVA Diamonds
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Home › Frequently Asked Questions
Frequently Asked Questions
How do you keep your prices so low?
DivaDiamonds has been in the jewelry business for more than 20 years. We have tremendous design and manufacturing experience, and access to many of the largest brands in the industry. We also have great relationships with many leading suppliers. We buy diamonds, gemstones and pearls right from the source. DivaDiamonds does not have the overhead of a large retail staff. Furthermore, we have well-trained customer service representatives who respond quickly to your needs over the internet. We offer jewelry to anyone with internet access, not just customers within driving distance of a retail store. We send personalized emails featuring jewelry that interests you most. With the internet, it's easy to buy and easy for us to ship to you.

How do I track my order?
You will receive an email notification the day your order has been shipped with a confirmation of shipment and a tracking number. This gives you the ability to track your order at all times until it reaches you or your recipient's doorstep.

Can you make your designs with other gemstones?
As direct manufacturers we are able to give you the widest selection. Many of our designs are available in a variety of sizes and qualities ranging from .12ctw to 5ctw and G/H-VS to I/J-I1. Don't hesitate to contact us to custom size or design your ring. We're here to help.

How do I make a custom order?
Easy! Just look through our website, or send us a picture of a design you like, and contact us for a quote. Decide on a color gemstone or diamond. Remember to choose a design you love, a custom ring is made special for you!

Can I ship to an address other than my home address?
We can ship to another address, however, if you used your credit card, we will need the billing address on record with your credit card company. This is strictly for security reasons.

Please click here for all shipping related questions, including questions about shipping to P.O. Boxes and cancelling your order once it has already shipped. Or contact us at 1.888.456.DIVA (3482). We're here help and make you purchase experience as pleasant as possible.



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Last Updated 08/01/2010
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Welcome to DivaDiamonds.net, the Internet's number one source for quality necklaces, rings, earrings, bracelets, pendants, pins, brooches and more. DivaDiamonds.net is your direct connection to a variety of fine jewelry from all over the world.

If you've been to a jewelry store that trades in quality gems and semi-precious, you'll know that those types of jewelry are usually sold only at the highest prices. DivaDiamonds.net offers these same finer-quality items at a fraction of traditional-store prices. This we can do because we are owned and supplied by a variety of jewelry importers: we're the cyberspace arm of the source itself.

DivaDiamonds.net's goal is to provide customers with top quality service and to help you in creating memorable occasions such as anniversaries, birthdays, graduations, and the most romantically celebrated Valentine's days. We at Diva Diamonds provide quality service with a personal touch, feel free to call us at 1-888-456-3482 with any questions you might have searching for that ideal gift for your loved ones. There are lots of useful information that we provide on our site but we do understand it could be overwhelming at times. Our customer service representatives are here to go over anything you might have a question with whether it be selecting a gift or ring size questions.

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